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Shop MAnager


90-day Freelance trial to Hire

Brooklyn Shop - 874 Kent Ave. Brooklyn, NY

Pay: Salaried

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The Shop Manager will report to the Co-Owners of the company and is responsible for maintaining the overall integrity and quality of the studio, production process (from prep to post), production shop, and production supplies. The Shop Manager provides supervision, support, and coordination of paint project work activity taking place within the Overall Murals paint shop based in Brooklyn, sub shops in other major markets, and the work fields nationwide. 

The person we seek is handy, crafty, thrives under pressure, has a logical mindset, has a love for organization, is excellent at multitasking, is tech-savvy, has a passion for the mural arts industry, and is willing to learn new things. The Shop Manager is open to wearing multiple hats and doing everything from low-level to high-level tasks.

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. 

RESPONSIBILITIES (include but not limited to):


  • Assist in the hiring process of new team members as required

  • Assist in training, supervision of, and evaluation of employees, including Shop Assistant/s, Apprentices, and Painters, as required

  • Create systems for employee growth and development

  • Utilize Project Management, Graphic Editors, and other computer-related apps and software (i.e., Trello, Google Drive Apps, Slack, Canva, and Microsoft Office) for team, project, and shop management as required

  • Develop, maintain, and implement training guides (i.e., SOPs, apprentice program)

  • Lead by example as well as address employee disputes, questions, and concerns

  • Ensure staff adheres to safety standards, company policies, and procedures

  • Develop and assign staff work schedules as required and in collaboration with Operations

  • Oversee employees and ensure duties are completed up to standards in an efficient and timely manner

  • Maintain constant communication with staff, operations, owners, and other departments as needed

  • Contribute to maintaining a positive, professional, productive work environment for all employees and managers within the company

  • Bring problems and solutions to the attention of owners and other management as required

  • Advocate for company culture and quality standards and results


  • Maintaining, replacing, upgrading, building and organizing the shop, workstations, equipment, materials, and vehicles across nationwide shops as required but mainly for our NY headquarters

  • Preparing, packing, and shipping materials for ongoing projects if required

  • Flag and look out for any potential new team membersProduction Duties - As related to all mural preparation, production, and post-production

  • Inventory of supplies and vendor partner relationships - work with vendors and find the best rates to keep the shop stocked with materials, equipment, lighting, and other services and all other supplies as required

  • Organize and ensure projects are on track and adhering to the schedule

  • Ideating new projects Innovate, update, research, and execute ideas to improve organization, efficiency, and processes for mural production and the shop/office


  • General wall maintenance, preparation, upgrading, and buildout of existing and new nationwide wall inventory as needed - set up of new locations, logistics, and planning including rigging plans, lighting design, and measurements. 

  • Collaborate with other departments and/or shops to execute plans, unique paint strategies, and other client requirements

  • Drive the truck as needed 

  • Weekly graffiti maintenance routes

  • Pickups and deliveries

  • Buff or priming the walls

  • Set up scaffolding, and equipment, delivering lifts including swing stage (rigging)

  • Seek and set up new workshops as needed


  • Physically Fit - Able to stand for long durations of time and safely push, pull, and lift up to 90 pounds frequently without assistance or equipment.

  • Reliable - Prompt, responsible, safety-oriented, genuine pride and pleasure in a job done well

  • Productive - Possesses a sense of urgency and works efficiently, quickly and with common sense

  • Organized and Detail-Oriented - Enjoys planning and organizing. Can keep both a physical and digital workspace organized and up to date.

  • Team Player - Communicative, thick-skinned, sturdy, and naturally inclined to support your teammates and all types of personalities that come with working with a hardcore team of painters. You don't take things personally and getting the job done in an efficient, smart manner is the goal. Big egos need not apply.

  • Management experience - Has managed and overseen a team of at least 5-10 people minimum. 

  • MUST have a valid NYS Driving License


  • The position is full-time

  • Flexibility required - This is a demanding position. The schedule may include early mornings, nights, weekends, and occasionally on-call

  • Salary: TBD DOE

WORK CONDITIONS (include but not limited to)

  • Required to occasionally work in high, precarious places using scaffolding, ladders, scissors lifts or boom lifts, or chairs.

  • Occasionally works near moving mechanical parts. Occasionally exposed to wet, and or humid conditions, extreme heat, vibration, and inclement weather. The noise level in the work environment may be loud.

  • The environment here is professional, fast-paced, fun, family-style, and creative surrounded by a group of unique artists.

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